How to Handle Maintenance and Repairs in a Busy HMO
To handle maintenance in a busy HMO, identify common needs across units and map them into a rolling 90-day plan with buffers for emergencies. Create a fast tenant-request channel, auto-assign tasks, and set clear safety-first prioritization. Build a vetted vendor network with SLAs, plus dashboards to monitor performance. Establish urgent vs routine rules, safety and…
